IBP process & demand planning capability improvement
Our client, a texmex industry leader was looking for an improvement of its IBP process as it was focused on short term capacity balancing and lacked solid demand planning practices to bring demand into the IBP equation.
The company manages a very complex, global product portfolio with a a lot of product – customer – market combinations.
We helped improved demand planning accuracy based on product and customer segmentation and by applying (basic) statistics as opposed to the existing demand propagation practices.
With regards to the process, we extended the process to increase focus on demand to be able to better balance supply and demand. We also added scenario planning capabilities and increased the involvement of finance to move from volume focus to turnover and margin focus as well.
As a result, senior management has better insight in where the company is heading and why. It is better capable to steer the business and adjust its course if needed.
Implementation of integrated planning platform in pharma industry
Our client, a medium sized pharmaceutical company, experienced a lot of customer service level issues as a result of a complex production system, producing a diverse make-to-order and make-to-stock product portfolio and unreliable raw material supply lead times.
The existing planning processes and systems were no longer suited to cater for the above complexity, resulting in the company not keeping its delivery promises. The company also lacked insight into the root cause for these delays.
Based on an in-depth understanding of the above challenges, we advized the company to implement an integrated planning platform.
We managed the project from requirement analysis and tool selection to implementation.
Besides managing the project, we also took the role of functional consultant, ensuring a close fit between functional requirements and technical configuration whilst keeping custom changes to an absolute minimum.
Customer satisfaction increased thanks to improved make-to-order lead times and to a reduction of out-of-stock situations. Also, the new system catered for a drastic improvement in supply chain visibility, allowing the company to re-promise accurately in case of unexpected events and to gain insight in these events.
Supply chain assessment agro industry
Our client is a very large Belgian industrial group. The company had embarked on a transformation journey to be better equipped to remain successful in an increasingly competitive environment.
The new management of one of its main divisions asked mud to assess the current supply chain organisation and processes in view of this transformation and of recent acquisitions.
We visited several production facilities, interviewed key stakeholders and deepdived into the existing processes using our assessment matrix which scrutinizes a supply chain based on 4 axes, technology, people, processes and performance.
This resulted in an extensive assessment report which clearly pinpointed the supply chain’s strengths and weaknesses, identified improvement areas and prioritized these into a 2-3 year improvement roadmap which the company has been rolling out over the past few years.